AFEM Member Assistance Program is an evolution of the confidential sexual harassment line with the addition of the ability to triage a number of issues for AFEM members. In the context of accessing these services, members and employees of member organisations will be referred to as “employees” with AFEM as the “employer”.

Services include:

• Access to the 24/7/365 confidential telephone helpline for in the moment support from a counsellor, legal information from our in –house legal team, financial information, medical information, 24/7 critical incident telephone support, family information on topics such as childcare and eldercare
  • Administered by Health Assured
  • Previously our Sexual Harassment Support Service, please note this can still be used for this purpose
• Access to up to 6 sessions of face to face, telephone or online counselling sessions, per employee, per issue per year
• Online Health and Wellbeing Portal
• Access to the My Healthy Advantage mobile app
• Coverage extended to an employee’s partner/spouse/dependent (child between the ages 16 -24 in full time education living at the same address) minus the legal information and face to face counselling
• Active Care: Day 1 Intervention for Stress services
• Monthly Employee/Employer newsletter

Members can download the My Healthy Advantage app here and create an account using the MHA unique app code/ Employer code listed below.

The My Healthy Advantage app includes the following features:

• Personalisation – the user can specify preferences and topics to populate a personal newsfeed and account with tailored resources, tools and learning materials
• Weekly mood tracker – users can tack and reflect on their emotional, physical and financial wellbeing on a weekly basis
• Support – users can contact Health Assured confidentiality via phone, request a call back or live chat to speak directly with our team
• Breathing techniques feature, plus access to the BrightTV video series and the brand new Peace of Mind video podcast

AFEM Members please check with your representative for registration details for the My Healthy Advantage APP.